Customer Claim

Something is wrong with your product or it is defective?

No problem: you can easily contact our returns center using this form.

Please describe the defect as precisely as possible in the comment field (e.g. name of the retailer, type and extent of the defect).

Make sure to provide us with proof of purchase (such as an invoice or receipt) as well as one or more photos of the damage.

    Personal Data

    Your Request

    Black Rock Mobile
    Hama GmbH & Co KG

    Dresdner Str. 6
    86653 Monheim
    Germany

    info@blackrock-mobile.com

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    All rights reserved

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